Virtual Impact, Communications & Speaking Coach, Creator of the Superstar Communicator™ Programme, International Speaker, Podcast Host
Core expertise:
  • Raising your credibility through communication

  • Making an impact in business conversations

  • Becoming a Superstar Communicator who is noticed and listened to

SUSAN'S KeyNote:
Be Heard, Be Seen: Make An Impact

Susan shares her extensive experience and knowledge of making an impact when you communicate with clients, colleagues, and stakeholders. She uses her own communications model, Superstar Communicator™, to inspire, empower and motivate the audience to step up, speak up, and communicate in a powerful way. Susan has inspired thousands of individuals globally to be heard, be seen, and make an impact.

In this highly interactive talk,  the audience will get an opportunity to participate and try out new skills.  They will also receive plenty of new skills to try at work. This talk can also be delivered remotely and covers these key topics: 

  • The power of active listening 

  • Discovering how to engage your audience 

  • How your posture makes an impact in business 

  • Create charisma and presence 

  • How to make the most use of your voice 

  • What to say and how to maintain clarity 

  • Top tips for managing nerves when speaking 

  • How language influences your audience 


Susan Heaton-Wright is a Virtual impact, communications, and speaking expert for rising leaders and the creator of the Superstar Communicator™ methodology. She is an international speaker; the MD of award-winning music company, Viva Live Music, podcaster, and a former prize-winning international opera singer.


Susan has delivered virtual seminars, workshops, and training for many companies including AstraZeneca, Deloitte, RBS,  Shell, Microsoft,  AXA, the NHS, and Quintiles. As a CPD accredited speaker, she regularly delivers remote speeches and seminars to lawyers, accountants, and finance professionals, as well as leaders and rising leaders in organisations. Her clients have gone on to be interviewed by Sky News and the BBC as well as speaking at industry conferences. She is regularly interviewed on BBC Radio Five Live and BBC2, as well as on local radio stations and international podcasts. Susan has contributed to articles in Forbes, The Guardian, Huffington Post, Thrive Global, The Scotsman, and numerous other trade publications. In 2020, she was named as an #ialso 100 Top Inspirational Female Entrepreneurs in the UK.


Susan is a Fellow of the Royal Geographical Society, The Royal Society of Arts, and the Incorporated Society of Musicians. She leads a project of musicians in Greece annually, to deliver music workshops to refugees in Athens as part of the ‘Love without Borders’ charity.


I can tell you that your own presentation for "Using your voice and physical presence to make an impact in meetings" scored 100% as excellent for both content and delivery! Delegates also commented that they felt they would have benefitted from a longer session, which is praise indeed as they were obviously engrossed in the subject.

Lynne Evans, MD, Run Media Ltd

(For the Meetings Show United Kingdom)

Susan delivered a compelling and content-full speech as part of our Lunch and Learn Series [at I.H.S). The audience were engaged and found it useful. We are now using this as part of our leadership programme.

Nicola Morgan, Learning and Development Manager, I.H.S. Markit

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PrimeTime Business and Professional Women's Association
c/o SCWO, 96 Waterloo Street

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